Privacy policy
Privacy policy
Last updated: 22 October 2026
UAB "Surface Coatings" (coatera.lt) operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a convenient shopping experience (the "Services").
The coatera.lt store runs on the Shopify platform, which enables us to provide these Services. This Privacy Policy explains how we collect, use and disclose your personal data when you visit the website, use the Services, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to the collection, processing and disclosure of personal data.
By using our Services, you confirm that you have read this Privacy Policy and understand how your data is collected, used and disclosed.
Data controller
The controller of your personal data is:
UAB "Surface Coatings"
Registered address: Vilniaus St. 20B, Putiniškės village, LT-14200 Vilnius district, Lithuania
Company code: 307535738 (registered in the Register of Legal Entities of the Republic of Lithuania)
VAT number: LT100019482017
Polish VAT number: PL5264096137
Email: ceo@coatera.lt
Phone: +37067219522
What personal data we collect
When we use the term "personal data", we mean information that identifies or can be linked to a specific person.
Personal data does not include anonymous information or information changed so that a person cannot be identified.
Depending on how you use our Services, we may collect the following data:
Contact details
- first and last name
- address
- billing address
- shipping address
- phone number
- email address
Financial information
- payment card details
- bank or financial account information
- payment method
- payment confirmation details
- transaction information
Account information
- username
- password
- security questions
- settings and preferences
Transaction information
- items viewed
- items in the cart
- wishlist items
- purchases, returns or exchanges
- previous orders
Communication information
- information you provide when contacting customer service.
Device information
- IP address
- browser type
- device information
- network data
Usage information
- how and when you use our website
- how you browse and interact with the Services
Where we collect your data from
We may collect personal data from the following sources:
Directly from you
- when you create an account
- when you use the Services
- when you contact us
Automatically
- through your device when you use the website
- using cookies and similar technologies
From service providers
- when they help provide technology or other services on our behalf
From partners or third parties
How we use your personal data
To provide and improve the Services
We use your data to:
- process payments
- fulfil orders
- deliver products
- handle returns or exchanges
- manage your account
- save your preferences
- provide a personalised shopping experience
For marketing and advertising
We may use your data to:
- send promotional emails
- send offers or promotions
- show personalised ads on our website or other platforms
For security and fraud prevention
Data may be used:
- for account authentication
- to ensure secure payment
- to prevent fraud or unlawful activity
To communicate with you
We use data:
- for customer service
- to respond to enquiries
- to maintain business relationships
For legal purposes
Data may be used:
- to comply with legal requirements
- to respond to requests from authorities
- to resolve disputes
How we share your data
In certain cases we may share your data with:
- the Shopify platform
- payment processing providers
- logistics and delivery partners
- IT and cloud storage providers
- marketing partners
Data may also be disclosed:
- if required by law
- in the event of a business transaction (e.g. a merger or bankruptcy)
Relationship with Shopify
Our store runs on the Shopify platform, which may collect and process data to ensure the website works properly.
Data may be transferred to Shopify and its partners, which may operate in other countries.
You can learn more about Shopify's privacy policy here:
https://privacy.shopify.com
Third-party websites
Our website may contain links to other companies' websites. We are not responsible for their privacy policies or security.
Children's data
Our Services are not intended for children. We do not knowingly collect personal data from minors.
If you are the parent or guardian of a child and believe the child has provided us with data, please contact us so we can delete it.
Data security and retention
We apply security measures to protect your data, but we cannot guarantee complete security.
We keep data for as long as needed to:
- provide the Services
- meet legal obligations
- resolve disputes
Your rights
Depending on where you live, you may have the following rights:
- the right to access your data
- the right to request deletion of your data
- the right to correct inaccurate data
- the right to data portability
- the right to opt out of marketing messages
Residents of the European Economic Area also have the right to:
- object to data processing
- restrict data processing
- withdraw consent given
Complaints
If you have a complaint about how your data is handled, you can contact us.
You can also lodge a complaint with the data protection authority in your country.
International data transfers
Your data may be transferred and stored outside the European Economic Area.
In such cases, the European Commission's Standard Contractual Clauses apply to ensure data protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email:
ceo@coatera.lt
Address:
UAB "Surface Coatings", Vilniaus St. 20B, Putiniškės village, LT-14200 Vilnius district, Lithuania
Under applicable data protection laws, we are the controller of your personal data.